Refund policy

Return & Refund Policy
Standard Returns Policy
If you are not satisfied with your purchase, you can return your
items within 30 days of receipt free of charge. Returned item(swill
be refunded. Please note shipping charges will not be refunded.
The returns policy may vary during promotional periodsplease
check the terms & conditions of the promotion before placing your
order.
For the return or exchange of Horizonedgeora productspurchased
from any other authorized retailer please contact yourretailer
directly.
Returns Process (excluding Black Friday and other Proomotion
For all returns, please contact helppironwoodora.comfor your
return label. Please quote your order number and the item that you
would like to return and we will inform you of the next steps upon
receipt of your email.
Damaged Items
If your items are received damaged, please send a photo with the
damaged item along with your order number to
help@ironwoodora.com with the subject line:DAMAGEDThis should
be submitted within 14 days of receiving your order.
Items not received
If you have not received your full order, please contactus at
help@ironwoodora.com with the subject line: MISSING ITEM along
with your order number.