FAQS

1. DO I NEED TO HAVE AN ACCOUNT TO ORDER?
No, you can also place an order as a guest. But, there aresome perks if you have
an account with us:
Quick checkout process
Easily view your order status and order history
Receive updates detailing our new releases and special promotions
2. WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept all major credit cards (VISA, Mastercard, Discover, AMEX) and PayPa
payments.
3. HOW SECURE IS MY ONLINE ORDER?
When purchasing online using your credit card, all of yourinformation is entered
into a SSL secure web page. Your information is then SSL-eencrypted and sent
directly to our credit card provider's network, where yourcard and transaction is
authorized and approved. Your credit card information isnot stored on our
servers.
4.ARETHEREANYEXCHANGERATES?
All of our transactions are based in US Dollars. Ifyour credit card is based in
another currency, your order total will be calculated in accordance with the daily
exchange rate of the date your card issuer processes thetransaction
5. HOW DO I SET MY SHIPPING ADDRESS?
Since our website and service are based on English, all thee information that you
typed in is required to be English input method, includingpunctuations. If certain
letters of your address contain Non-English letters, you are advised to use the
similar English ones instead. For example, you may change letter '?'to'c"
6. CAN I CHANGE MY SHIPPING ADDRESS AFTER PLACING AN ORDER?
Please be advised that your shipping address cannot berevised after the order
has been processed or shipped. Kindly update your shipping address to your
residential address instead of your vacational address as we do not know how
long the destination's customs department will ihave the package on hold
7. HOW LONG DOES SHIPPING TAKE & HOW CAN ITRACK MY PACKAGE?
The delivery time is based on the shipping option that youhave chosen. Once
the order has shipped,we will email your tracking numberand tracking website.
We are not responsible for delays caused by the customsdepartment in your
country
IF YOU STILL HAVE ANY QUESTION. PLEASE CONTACT US DIRECTLY AT EMAIL